Enter topic

Modified on 2009/10/04 19:09 by stefano Categorized as Uncategorized

==Enter topic == {s:Related}
Click on "Insert topic" you can enter a new topic in the knowledge base.

{{<img src="{up}Manuale IT/5.3.1 help desk - knowledge base - inserisci argomento00.PNG"/>}}

Fill the form properly, bearing in mind that:

* the keywords serve to facilitate the search of the topic;
* You can select a category of the catalog to which the topic is related by clicking on {{<img src="{up}Manuale IT/tree.PNG"/>}} and selecting the category you want; to add additional categories click {{<img src="{up}Manuale IT/add green.PNG"/>}} and repeat the operation;
* You can connect the topic to one or more articles of the catalog in a manner all similar clicking on {{<img src="{up}Manuale IT/magnify.PNG"/>}};
* You can connect the topic other topics in way similar clicking {{<img src="{up}Manuale IT/viewuser.PNG"/>}};
* to select a default title click {{<img src="{up}Manuale IT/tree.PNG"/>}}; once complete click {{<img src="{up}Manuale IT/SALVA.PNG"/>}} all the sections you want to enter the topic in the system.

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Enter topic